Business Office Services
  • We recommend that all residents appoint someone to oversee their financial and legal matters, as well as medical consent through a personal directive, before moving into the home. ( NOK (Next Of Kin), POA (Power Of Attorney) & SDM (Substitute Decision Maker).
  • It is the responsibility of the resident or his/her family designate to make arrangements for the payment of monthly fees. These arrangements will be made in the Business Office during the moving in process.
  • Accounts are payable monthly in advance through automatic debit.
  • Resident Personal Trust Account (PTA); Private paying residents are encouraged to open a PTA with the business office. This allows for the payment of in house and leisure expenses. It also eliminates the need for the resident to keep cash on hand.
  • Resident’s Personal Trust Account: Private paying residents are encouraged to open a Personal Trust Account with the business office. This allows for the payment of in-house and incidental expenses; i.e. recreation outings, canteen purchases. It also eliminates the need to keep cash on hand.